Company

Operator-built. For people who carry pagers.

We build operator software for critical infrastructure — telemetry, alarm correlation, runbook automation and compliance evidence on one console. A distributed team of critical-infrastructure specialists around the globe, shipping with a tight loop of customer NOC operators.

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The thesis

The NOC of the next decade is one console, not eight.

Every operator we talked to was running the same play: eight observability tools, three ticketing systems, a spreadsheet for evidence, a Slack channel where the real work happens. The platform vendors all promise "one pane of glass." None of them ship it.

Built by Norton-Gauss SAS in Eure, Normandie. Founded May 2026 to solve the alarm-triage problem its founder lived through years of operating distributed infrastructure. ObservOne is the platform that didn't exist.

The platform is shaped end-to-end by operators who carry pagers. Not committee software. Not consultant software. Operator software.

How we build

Four things we won't compromise on.

The rules every feature ships against. They cost us roadmap velocity — and that's the point.

Operators are not users. They are co-authors.

Every feature is shaped by a working NOC operator before it ships. Not "user-research," not "interviews" — we sit on their bench.

  • Customer operators have write access to our roadmap board
  • Every release is gated on at least one operator-acceptance call
  • No feature ships without a runbook a tech can actually follow

Read-only by default. Write-scope when earned.

We start in observation mode. Write-scope is opt-in per runbook, per role — the operator decides when the system has earned the next privilege.

  • Read-only ingest from day one · no fleet exposure
  • Per-runbook + per-role write-scope · revocable, audited
  • Sandbox simulation before a runbook ever touches production

No vendor lock-in is a feature, not marketing.

Every event we capture exports in OpenTelemetry. Every API is OpenAPI 3.1. Leaving us is a config change, not a re-platform.

  • OpenTelemetry export · day one · no extra licensing
  • OpenAPI 3.1 schema · scoped tokens · signed webhooks
  • Data residency under your control · region pinning by default

Evidence first. Marketing second.

Compliance, uptime, MTTR — every claim on this site comes from sealed, exportable evidence in the product, or it doesn't go on the site.

  • Sealed, dated evidence packets for every audited claim
  • Read-only auditor mode for SOC 2, ISO 27001, NFPA, NEVI
  • Methodology notes available on request, not on the marketing PDF
How we work

Remote-first.
European-anchored.

Engineering
Europe (remote-first)
Core team in Normandie, France, with remote contributors across Europe. Working hours UTC+1/UTC+2. Async-first with daily overlap windows for customer NOC shifts.
Customer success
Europe · expanding to US 2027
Working hours overlap European and North American critical-infrastructure NOC shifts. On-site for critical deployments and AHJ visits by arrangement.
Partnerships
Worldwide
EU market direct from launch. North America partner-led through 2026; direct US presence planned for 2027.
Hands on

See the platform.
Then meet the team.

30 minutes with a solutions engineer — we'll bring an operator on the call. NDA-friendly. We're hiring too, if that's why you landed here.

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